Privacy Policy

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1. Introduction

Welcome to Chick-fil-A Airport Road (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when visiting our website or using our online services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide:
When you place an order, complete a form, or contact us through the website, we may collect:

• Name
• Email address
• Phone number
• Payment information (processed securely by Square)
• Order details and preferences

b. Automatically Collected Information:
When you visit our site, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referral source

This data is collected through cookies, analytics tools (such as Google Analytics), and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill online orders
• Communicate about your orders or inquiries
• Improve our website and customer experience
• Analyze site usage and performance
• Send updates, promotions, or marketing messages (only      if you opt in)
• Maintain compliance with applicable laws and      regulations

4. How We Share Information

We do not sell or rent your personal data. We may share information with:

• Service providers such as Square (for secure      payment processing) and Google Analytics (for website analytics)
• Chick-fil-A, Inc. for franchise system      operations, marketing, and service improvements
• Legal authorities if required by law or to      protect our rights and users’ safety

All third-party partners are required to safeguard your data and use it only for the purpose provided.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website performance. You may disable cookies through your browser settings, but some features of the site may not function properly as a result.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. Payment data is processed securely through Square, and we do not store full credit card information on our servers.

7. Your Choices and Rights

You may:

• Request access to or deletion of your personal data
• Opt out of marketing communications
• Disable cookies through browser settings

To make a privacy request, contact us using the details below.

8. Third-Party Links

Our website contains links to external sites, such as Chick-fil-A corporate pages, mobile app downloads, and third-party ordering systems. We are not responsible for the privacy practices of those websites. Please review their policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from them.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

One Rock Enterprises LLC DBA Chick-fil-A Airport Road
www.cfaairportroad.com
📧Email: [04655@chick-fil-a.com]
📍Address: [130 Airport Road, Arden NC 28704]
📞Phone: [828-483-6266, please leave a message]

Data Sharing

• We do not transfer or share SMS consumer personal data with external organizations, except when needed to provide the messaging service or when required by law.
• Mobile opt-in data is never shared for any purpose.
• We maintain access controls, employee training, and contractual restrictions to prevent unauthorized sharing of user data.

Chick-fil-A Airport Road Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.

2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at 04655@chick-fil-a.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page. 

SMS Terms and Conditions

By providing your phone number and contacting Chick-fil-A Airport Road by text message, you consent to receive SMS messages from Chick-fil-A Airport Road in response to your questions or inquiries.

Message Purpose: SMS messages are used exclusively to respond to customer questions and inquiries and to provide requested customer support or information. We do not use these messages for marketing, promotional offers, or advertising.

Message Flow (CTA): Customers initiate contact or provide their phone number when requesting assistance. We may respond by SMS to answer the customer's question or provide the requested information.

Message Frequency: Message frequency varies based on the customer's inquiries and need for assistance.

Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out: You may stop receiving SMS messages at any time by replying STOP. After you send STOP, you will no longer receive SMS messages unless you initiate a new request for assistance.

Help: For assistance with SMS messaging, reply HELP or contact Chick-fil-A Airport Road at 828-483-6266.

Privacy: We do not sell or rent your phone number or personal information. Information provided through SMS is used to respond to your inquiry and provide customer support in accordance with our Privacy Policy.

 One Rock Enterprises LLC DBA Chick-fil-A Airport Road
www.cfaairportroad.com
📧Email: [04655@chick-fil-a.com]
📍Address: [130 Airport Road, Arden NC 28704]
📞Phone: [828-483-6266, please leave a message]