Team Member Meal Benefit & Break Policy

Breaks and break meals are not a right (except if 14-15 years old), it is a privilege and may be revoked or changed at any given time.  

Current Break Meal Calculation

• Budget for break meals is currently determined by our Overall Satisfaction (OSAT) score found through Customer Evaluation Monitor (CEM) Surveys 
• The full budget is contingent on maintaining a chain average score
• If the OSAT score falls below chain average, the break budget amount will lower (please see full policy below for chart)

Quick Break Rules (read full policy below for all info)

• Break food is to be taken at once during break only, not split between the shift
• Prohibited break items – All desserts, iced & frosted drinks, bottled water, and lemonade.  
• Your cup for your break is your cup for the day.  Extra drinks are 50% off menu price

Additional Info:

• You must work a 6 hour shift to receive a 30-minute break (unless you are 14-15).  If your shift is less than 6 hours, you may come in early before your shift to eat
• You must clock out first before ordering your break food
• Leaders are expected to jump up if a rush occurs 

Full policy below